As a result, your subscribers can visit LiveAgent Knowledgebase and see their own tickets and interact with them. Close. Submit ticket - mobilityone.ladesk.com The answer is - Yes! Especially for it's price-quality-functionality ratio. LiveAgent is the most reviewed and #1 rated help desk software for small to medium-sized businesses. Try building a knowledge base today with our free 14-day trial.
No credit card required. What is the purpose of a knowledge base? Welcome to our Support Portal Create … Categories. Apps iPhone and Android (9) Business Phone Service (3) General Questions (30) … We Proudly Run on LiveAgent. The Blueprint covers LiveAgent's best features and more in this review. Knowledge Base Software | ProProfs Based in cloud and accessible from everywhere, with SSL safety. Submit ticket - ladesk.com You name it, it's there. Customers have access to content (in a form of articles, videos, tutorials, etc.) Submit ticket Introducing our newest feature to LiveAgent...Multi Knowledge Base! Look for … Multi Knowledgebase - LiveAgent Single sign-on generic example - LiveAgent Based in cloud and accessible from everywhere, with SSL … Knowledgebase I've been searching for a complex solution that would cover our company needs (ticketing system, chat, calls, mail, social networks, knowledge base, client base,. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Knowledgebase. 8 Best Knowledge Base Software Compared (Pros & Cons) LiveAgent LiveAgent’s internal knowledge base function lets you customize an online library that contains information about the onboarding process, company knowledge, events, awards, new promotions, etc. The internal knowledge base functions the same way as the one for your customers. Try it today with our free 14-day trial. Apps iPhone and Android (9) Business Phone Service (3) General Questions (30) Integration (3rd Party) (11) Mobile Coverage as on July 7 2021 (1) Regular Phone Service (0) Technical Questions (2) Yealink (1) LiveAgent offers a very friendly UI, featuring following functions: Answer mails, chats, phone calls, Facebook posts and private Add knowledge base articles, Forums, or feedback boards. KnowAll is our best selling theme that allows you to build a fantastic … LiveAgent plans start at $15 /agent/mo. LiveAgent is equipped with over 179 help desk features including a built-in call center, gamification features, reporting and analysis tools, automation, as well as knowledge … LiveAgent | 2,950 followers on LinkedIn. You name it, it's there. Compare InfoCision vs. LiveAgent vs. RetentionWorks vs. iRevü using this comparison chart. Help Scout is a relatively smaller free knowledge base software solution that is super-accessible and effortless to set up. Knowledge base software for better self-service. Close. The customer portal / knowledgebase stores your knowledge base articles, forum posts, feedback, and suggestions from your customers. Knowledgebase. LiveAgent allows you to build multiple knowledge bases with FAQs, forums, and even suggestion boxes. A few customers have asked us if they are able to insert videos into the knowledgebase articles of LiveAgent. Website. Get most out of it by adding as much communication … WARNING: This customization is only possible for standalone installations of LiveAgent. … Industries. The first Step is to create a CALL BUTTON for your website. Using the Help Desk. Requirements - Users in php-based page/webapp must have the same e-mail address as their registered username/email in LiveAgent. Knowledge base. LiveAgent is a customer service software that takes customer service seriously. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Categories. Close. https://www.liveagent.com. Based in cloud and accessible from everywhere, with SSL … As a result, users of your php-based webpage/app can access LiveAgent KnowledgeBase or LiveAgent Agent panel directly through a link without going through the generic login process. Zendesk. Using Support Tickets. The information is provided by Koncert and while we endeavour to keep the information up to … You name it, it's there. You name it, it's there. It supports your customers even when your … Compare price, features, and reviews of the software side-by-side to make the best choice for … Create categories in your Customer portal based on your products, services, or types of customers. 4. Close. Then go to Configuration à Call à Numbers and click create to add your virtualglobalphone number. 2. that can help them handle problems they may experience while using products or services offered by your company. LiveAgent is a fully-featured help desk software that caters to businesses and organizations and helps them provide customer support services to customers and clients. We Proudly Run on LiveAgent. Or read technical details in LiveAgent Knowledgebase. Knowledgebase. In the LivePerson Knowledge Center you can find user guides, tutorial videos, frequently asked questions, and more resources to help your brand build conversational solutions. No credit card required.
Free Trial Back to Templates Create account for FREE Knowledge is power. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Close. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. We Proudly Run on LiveAgent. Make sure the switcher is green – this will indicate to you that it’s active. Create a free LiveAgent account. Knowledgebase; We Proudly Run on LiveAgent. Based in cloud and accessible from everywhere, with SSL … The customer portal / knowledgebase stores your knowledge base articles, forum posts, feedback, and suggestions from your customers. Designed and developed for Sales Reps and Sales Managers. Close. You name it, it's there. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Knowledgebase. LiveAgent Integration Documentation. Based in … We Proudly Run on LiveAgent. Integration (3rd Party) LiveAgent / ladesk / Help Desk Software. We Proudly Run on LiveAgent. Each knowledgebase has its own settings and content so you can have different designs and different content on these separated knowledgebases. Knowledgebase. Emails, chats, calls, social media messages, forum posts and suggestions The Motley Fool . Welcome to your LiveAgent. Follow below to create a simple one. Disclaimer: The information contained in this website is for general information purposes only. Lukk. We Proudly Run on LiveAgent. Or read technical details in LiveAgent Knowledgebase. Login to your agent panel. Based in cloud and accessible from everywhere, with SSL … You can choose if you want to log into: KnowledgeBase or AgentPanel, then set User email and submit the login form (user email must be email of Registered Customer or Agent email which exist in your LiveAgent. Registered Customer will be able to only access the KnowledgeBase). After successfully submitting the form you will see: LiveAgent is a multi-channel customer service software, which helps companies deliver exceptional customer service through various support channels like Voice, Email, Live Chat, Facebook, Twitter and Contact Forms. Instead try to customize using the default options for adding custom header, footer and CSS to the knowledgebase. An example of such a customer portal is our index page. Based in cloud and accessible from everywhere, with SSL … We Proudly Run on LiveAgent. You name it, it's there. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Live Agent is full featured help desk software and live chat software. Supports tickets. Based in cloud and accessible from everywhere, with SSL … Knowledgebase. Knowledgebase. Close. We Proudly Run on LiveAgent. Based in cloud and accessible from everywhere, with SSL … You name it, it's there. Multi Knowledgebase The Multi Knowledgebase plugin allows you to create multiple different knowledgebases on different domains with one LiveAgent account. LiveAgent’s knowledge base is a part of a self-service portal. Based in cloud and accessible from everywhere, with SSL … LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Integration with more than 1000 applications. Trusted by 9,000 businesses over 140 countries, Help Scout is a wonderful asset for small to large teams. support@liveagent.com +1-800-811-6590 (Toll Free in USA & Canada) +421 2 33 456 826 (European Union & Worldwide) Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989 Contact us. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Based in … Another way to increase the productivity of your customer service team is to create an accessible knowledge base. Add knowledge base articles, Forums, or feedback boards. It is used by many freelancers and small businesses and is widely considered to be the best Zendesk competitor of time. Knowledgebase. If you should ever want to migrate to our cloud these customizations would be lost. Goal: A knowledge base is a part of a complex customer portal Every LiveAgent installation comes with a sample Customer portal that you can fully customize. Create knowledge base search widgets and provide customers with easy access to your knowledge base articles. Agent Assisted Dialer is a cloud-based power dialing software with Live Conversation Automation (LCA) technology. It can also be set up to be private so teams can collaborate and share business knowledge easily. Knowledgebase. We Proudly Run on LiveAgent. LiveAgent is help desk software which helps you to increase satisfaction, profits and reduce time you spend on email | Great customer service … Knowledge Base Builder | LiveAgent Features Knowledge base Knowledge base Create categories in your Customer portal based on your products, services, or types of customers. We Proudly Run on LiveAgent LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. You name it, it's there. In addition, the ticket phases are logged for reference and for completing the tickets in a reasonable manne… Knowledge Base & Self-Service Portal. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. It supports your customers even when your agents are offline. We Proudly Run on LiveAgent. It features a ticketing … Knowledge Base software is a tool that is used to create a public or private knowledge base, help center, documentation, manuals, and more. Empower your customers to help themselves and make the daily routine of your agents easier by creating a smart and … Knowledgebase. Here, Dialing … 3. The Knowledge Base. You name it, it's there. LiveAgent is full featured help desk software and live chat software. Knowledge Base: ability to call articles in new tickets and topics using * symbol; Usability: added shortcuts CTRL/CMD+Enter to submit new ticket/topics, create new users in agent interface; … LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. The ticketing module is fairly clean and modern, and reference ID numbers are assigned for keeping track of everything. Get most out of it by adding as much communication channels (such as email, chat, voice support, Facebook, Twitter), on which you can seamlessly support your customers, as possible. Knowledgebase. Integration (3rd Party) LiveAgent / ladesk / Help Desk Software. Live Agent is full featured help desk software and live chat software. Based in cloud and accessible from everywhere, with SSL … LiveAgent Pricing Use Cases Customer Reviews Integrations Most Popular Articles Log in to your LiveAgent admin panel and go to Configuration as shown below. It can be set up as a self-service help center for customers. You name it, it's there. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Manage, measure, and scale messaging conversations. Compare price, features, and reviews of the software side-by-side to make the best choice for … Contact us. Offers a ticketing … Incoming call Setup 1. You name it, it's there. The whole point of creating an online knowledge base software solution is for it to be easily searchable. However, the more content your business makes, the more it can get chaotic. As a result, LiveAgent allows you to create categories so your customers, and you won’t get lost in the content. Live Agent seemed to be a perfect solution. LivePerson's AI-powered Conversational Cloud helps brands build meaningful relationships with consumers. LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features. … LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. You name it, it's there. … KnowAll on WordPress. You name it, it's there. The Knowledge Base in LiveAgent allows you to create categories in the customer portal based on your products and services as well as customer types. Automatic subscribers recognition in LiveAgent Knowledgebase for WordPress In this example we'll show you how can you implement recognition of your subscribers in WordPress as regular customers in LiveAgent. Close. Knowledgebase. Get most out of it by adding as much communication channels (such as email, chat, voice support, Facebook, Twitter), on which you can seamlessly support your customers, as possible. Every LiveAgent installation comes with a sample Customer portal page that is actually the index page of LiveAgent. On your customer portal, you should place useful information for your customers, such as Frequently asked questions, Knowledge base articles, Forums or … A knowledge base is a library of troubleshooting or FAQ docs your support agents can reference or even pull into customer responses, at any time. Thus, you will not only get to create knowledge base articles, but you can also create forums and allow your customers to track their inquiry statuses and history. support@liveagent.com +1-800-811-6590 (Toll Free in USA & Canada) +421 2 33 456 826 (European Union & Worldwide) Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley … You name it, it's there. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Create custom domains, e-mail ticketing, contact forms, automation, SLA, API, forum & knowledge base, iOS & Android apps are all part of full-sized ticketing solution. Based in cloud and accessible from everywhere, with SSL … The first step to create your new additional knowledge base portals is head to the LiveAgent settings: Configuration->System->Plugins section of your panel and turn on the feature by clicking on the switcher. Or read technical details in Knowledgebase. an online self-service library containing articles and detailed information about a specific company, its products, or services. Close. You name it, it's there. Recommendations to others considering LiveAgent. You name it, it's there. Based in cloud and accessible from everywhere, with SSL … Based in cloud … Here's the part that we all expected, and it's pretty impressive. Based in cloud … We Proudly Run on LiveAgent. We Proudly Run on LiveAgent. Compare Go Review vs. LiveAgent vs. Mopinion vs. Wix Answers using this comparison chart.
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No credit card required. What is the purpose of a knowledge base? Welcome to our Support Portal Create … Categories. Apps iPhone and Android (9) Business Phone Service (3) General Questions (30) … We Proudly Run on LiveAgent. The Blueprint covers LiveAgent's best features and more in this review. Knowledge Base Software | ProProfs Based in cloud and accessible from everywhere, with SSL safety. Submit ticket - ladesk.com You name it, it's there. Customers have access to content (in a form of articles, videos, tutorials, etc.) Submit ticket Introducing our newest feature to LiveAgent...Multi Knowledge Base! Look for … Multi Knowledgebase - LiveAgent Single sign-on generic example - LiveAgent Based in cloud and accessible from everywhere, with SSL … Knowledgebase I've been searching for a complex solution that would cover our company needs (ticketing system, chat, calls, mail, social networks, knowledge base, client base,. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Knowledgebase. 8 Best Knowledge Base Software Compared (Pros & Cons) LiveAgent LiveAgent’s internal knowledge base function lets you customize an online library that contains information about the onboarding process, company knowledge, events, awards, new promotions, etc. The internal knowledge base functions the same way as the one for your customers. Try it today with our free 14-day trial. Apps iPhone and Android (9) Business Phone Service (3) General Questions (30) Integration (3rd Party) (11) Mobile Coverage as on July 7 2021 (1) Regular Phone Service (0) Technical Questions (2) Yealink (1) LiveAgent offers a very friendly UI, featuring following functions: Answer mails, chats, phone calls, Facebook posts and private Add knowledge base articles, Forums, or feedback boards. KnowAll is our best selling theme that allows you to build a fantastic … LiveAgent plans start at $15 /agent/mo. LiveAgent is equipped with over 179 help desk features including a built-in call center, gamification features, reporting and analysis tools, automation, as well as knowledge … LiveAgent | 2,950 followers on LinkedIn. You name it, it's there. Compare InfoCision vs. LiveAgent vs. RetentionWorks vs. iRevü using this comparison chart. Help Scout is a relatively smaller free knowledge base software solution that is super-accessible and effortless to set up. Knowledge base software for better self-service. Close. The customer portal / knowledgebase stores your knowledge base articles, forum posts, feedback, and suggestions from your customers. Knowledgebase. LiveAgent allows you to build multiple knowledge bases with FAQs, forums, and even suggestion boxes. A few customers have asked us if they are able to insert videos into the knowledgebase articles of LiveAgent. Website. Get most out of it by adding as much communication … WARNING: This customization is only possible for standalone installations of LiveAgent. … Industries. The first Step is to create a CALL BUTTON for your website. Using the Help Desk. Requirements - Users in php-based page/webapp must have the same e-mail address as their registered username/email in LiveAgent. Knowledge base. LiveAgent is a customer service software that takes customer service seriously. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Categories. Close. https://www.liveagent.com. Based in cloud and accessible from everywhere, with SSL … As a result, users of your php-based webpage/app can access LiveAgent KnowledgeBase or LiveAgent Agent panel directly through a link without going through the generic login process. Zendesk. Using Support Tickets. The information is provided by Koncert and while we endeavour to keep the information up to … You name it, it's there. You name it, it's there. It supports your customers even when your … Compare price, features, and reviews of the software side-by-side to make the best choice for … Create categories in your Customer portal based on your products, services, or types of customers. 4. Close. Then go to Configuration à Call à Numbers and click create to add your virtualglobalphone number. 2. that can help them handle problems they may experience while using products or services offered by your company. LiveAgent is a fully-featured help desk software that caters to businesses and organizations and helps them provide customer support services to customers and clients. We Proudly Run on LiveAgent. Or read technical details in LiveAgent Knowledgebase. Knowledgebase. In the LivePerson Knowledge Center you can find user guides, tutorial videos, frequently asked questions, and more resources to help your brand build conversational solutions. No credit card required.
Free Trial Back to Templates Create account for FREE Knowledge is power. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Close. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. We Proudly Run on LiveAgent. Make sure the switcher is green – this will indicate to you that it’s active. Create a free LiveAgent account. Knowledgebase; We Proudly Run on LiveAgent. Based in cloud and accessible from everywhere, with SSL … The customer portal / knowledgebase stores your knowledge base articles, forum posts, feedback, and suggestions from your customers. Designed and developed for Sales Reps and Sales Managers. Close. You name it, it's there. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Knowledgebase. LiveAgent Integration Documentation. Based in … We Proudly Run on LiveAgent. Integration (3rd Party) LiveAgent / ladesk / Help Desk Software. We Proudly Run on LiveAgent. Each knowledgebase has its own settings and content so you can have different designs and different content on these separated knowledgebases. Knowledgebase. Emails, chats, calls, social media messages, forum posts and suggestions The Motley Fool . Welcome to your LiveAgent. Follow below to create a simple one. Disclaimer: The information contained in this website is for general information purposes only. Lukk. We Proudly Run on LiveAgent. Or read technical details in LiveAgent Knowledgebase. Login to your agent panel. Based in cloud and accessible from everywhere, with SSL … You can choose if you want to log into: KnowledgeBase or AgentPanel, then set User email and submit the login form (user email must be email of Registered Customer or Agent email which exist in your LiveAgent. Registered Customer will be able to only access the KnowledgeBase). After successfully submitting the form you will see: LiveAgent is a multi-channel customer service software, which helps companies deliver exceptional customer service through various support channels like Voice, Email, Live Chat, Facebook, Twitter and Contact Forms. Instead try to customize using the default options for adding custom header, footer and CSS to the knowledgebase. An example of such a customer portal is our index page. Based in cloud and accessible from everywhere, with SSL … We Proudly Run on LiveAgent. You name it, it's there. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Live Agent is full featured help desk software and live chat software. Supports tickets. Based in cloud and accessible from everywhere, with SSL … Knowledgebase. Knowledgebase. Close. We Proudly Run on LiveAgent. Based in cloud and accessible from everywhere, with SSL … You name it, it's there. Multi Knowledgebase The Multi Knowledgebase plugin allows you to create multiple different knowledgebases on different domains with one LiveAgent account. LiveAgent’s knowledge base is a part of a self-service portal. Based in cloud and accessible from everywhere, with SSL … LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Integration with more than 1000 applications. Trusted by 9,000 businesses over 140 countries, Help Scout is a wonderful asset for small to large teams. support@liveagent.com +1-800-811-6590 (Toll Free in USA & Canada) +421 2 33 456 826 (European Union & Worldwide) Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989 Contact us. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Based in … Another way to increase the productivity of your customer service team is to create an accessible knowledge base. Add knowledge base articles, Forums, or feedback boards. It is used by many freelancers and small businesses and is widely considered to be the best Zendesk competitor of time. Knowledgebase. If you should ever want to migrate to our cloud these customizations would be lost. Goal: A knowledge base is a part of a complex customer portal Every LiveAgent installation comes with a sample Customer portal that you can fully customize. Create knowledge base search widgets and provide customers with easy access to your knowledge base articles. Agent Assisted Dialer is a cloud-based power dialing software with Live Conversation Automation (LCA) technology. It can also be set up to be private so teams can collaborate and share business knowledge easily. Knowledgebase. We Proudly Run on LiveAgent. LiveAgent is help desk software which helps you to increase satisfaction, profits and reduce time you spend on email | Great customer service … Knowledge Base Builder | LiveAgent Features Knowledge base Knowledge base Create categories in your Customer portal based on your products, services, or types of customers. We Proudly Run on LiveAgent LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. You name it, it's there. In addition, the ticket phases are logged for reference and for completing the tickets in a reasonable manne… Knowledge Base & Self-Service Portal. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. It supports your customers even when your agents are offline. We Proudly Run on LiveAgent. It features a ticketing … Knowledge Base software is a tool that is used to create a public or private knowledge base, help center, documentation, manuals, and more. Empower your customers to help themselves and make the daily routine of your agents easier by creating a smart and … Knowledgebase. Here, Dialing … 3. The Knowledge Base. You name it, it's there. LiveAgent is full featured help desk software and live chat software. Knowledge Base: ability to call articles in new tickets and topics using * symbol; Usability: added shortcuts CTRL/CMD+Enter to submit new ticket/topics, create new users in agent interface; … LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. The ticketing module is fairly clean and modern, and reference ID numbers are assigned for keeping track of everything. Get most out of it by adding as much communication channels (such as email, chat, voice support, Facebook, Twitter), on which you can seamlessly support your customers, as possible. Knowledgebase. Integration (3rd Party) LiveAgent / ladesk / Help Desk Software. Live Agent is full featured help desk software and live chat software. Based in cloud and accessible from everywhere, with SSL … LiveAgent Pricing Use Cases Customer Reviews Integrations Most Popular Articles Log in to your LiveAgent admin panel and go to Configuration as shown below. It can be set up as a self-service help center for customers. You name it, it's there. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Manage, measure, and scale messaging conversations. Compare price, features, and reviews of the software side-by-side to make the best choice for … Contact us. Offers a ticketing … Incoming call Setup 1. You name it, it's there. The whole point of creating an online knowledge base software solution is for it to be easily searchable. However, the more content your business makes, the more it can get chaotic. As a result, LiveAgent allows you to create categories so your customers, and you won’t get lost in the content. Live Agent seemed to be a perfect solution. LivePerson's AI-powered Conversational Cloud helps brands build meaningful relationships with consumers. LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features. … LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. You name it, it's there. … KnowAll on WordPress. You name it, it's there. The Knowledge Base in LiveAgent allows you to create categories in the customer portal based on your products and services as well as customer types. Automatic subscribers recognition in LiveAgent Knowledgebase for WordPress In this example we'll show you how can you implement recognition of your subscribers in WordPress as regular customers in LiveAgent. Close. Knowledgebase. Get most out of it by adding as much communication channels (such as email, chat, voice support, Facebook, Twitter), on which you can seamlessly support your customers, as possible. Every LiveAgent installation comes with a sample Customer portal page that is actually the index page of LiveAgent. On your customer portal, you should place useful information for your customers, such as Frequently asked questions, Knowledge base articles, Forums or … A knowledge base is a library of troubleshooting or FAQ docs your support agents can reference or even pull into customer responses, at any time. Thus, you will not only get to create knowledge base articles, but you can also create forums and allow your customers to track their inquiry statuses and history. support@liveagent.com +1-800-811-6590 (Toll Free in USA & Canada) +421 2 33 456 826 (European Union & Worldwide) Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley … You name it, it's there. LiveAgent is an integrated customer support software, ticketing system, live chat, social helpdesk and voice helpdesk. Create custom domains, e-mail ticketing, contact forms, automation, SLA, API, forum & knowledge base, iOS & Android apps are all part of full-sized ticketing solution. Based in cloud and accessible from everywhere, with SSL … The first step to create your new additional knowledge base portals is head to the LiveAgent settings: Configuration->System->Plugins section of your panel and turn on the feature by clicking on the switcher. Or read technical details in Knowledgebase. an online self-service library containing articles and detailed information about a specific company, its products, or services. Close. You name it, it's there. Recommendations to others considering LiveAgent. You name it, it's there. Based in cloud and accessible from everywhere, with SSL … Based in cloud … Here's the part that we all expected, and it's pretty impressive. Based in cloud … We Proudly Run on LiveAgent. We Proudly Run on LiveAgent. Compare Go Review vs. LiveAgent vs. Mopinion vs. Wix Answers using this comparison chart.
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