We recommend using our online contact . Good think it wasn't your Discover card. Like others have said, there is no way to get through on the phone as indicated on the receipt but if you have your reservation number, you can look up your reservation and cancel it on this website. How do I notify the hotel that I will be arriving after the check-in time? I disputed the charges with my credit card company and the charges were "conditionally credited" to my account. Elite-level Benefits. Get support for your DIRECTV satellite service, fix many of your issues online, and contact DIRECTV customer service. Diamond Tours. Your form has been submitted! Corrado Rizzi is the Senior Managing Editor of ClassAction.org. Tel: +86 (21) 5168 8822 Fax: +86 (21) 3384 8550 General Inquiries: contact@derbysoft.com Check in, change seats, track your bag, check flight status, and more. Called CCI, they say the invoice from the hotel is wrong and there is nothing they will do. I booked a r9om directly thru hotel and it was $60 less. 1 of 5 1 of 5benefits Thank you for contacting Getaroom and bringing your concerns to our attention. Status And Benefits. Dallas TEXAS Print this Report Email this Report Tweet Business Rating: Hotels probably don't care because they are getting their rooms filled. Club Wyndham is here to help when you need information about your ownership. I stayed at the hotel and when I checked out got a print out of charges. / Franais. KEY FACTS ABOUT CONSUMER CLUB, INC. They immediately charged me. United States of America. Reward And Status Points. So many have been scammed I wonder if there should be a class action law suit against them. I wish the hotel chains would get behind shutting this site down. JapaneseService@wyn.com At the time, the company communicated actions that it would take, or had already taken, to prevent similar complaints in the future. Attn: Guest Relations Service Center. Profile and Passwords. Those who make reservations with GetARoom.com over the phone are not apprised of the companys terms and conditions at all, the complaint claims. All fields marked with an asterisk(*) are required. Report an Issue. My suggestions are - gather all your information, including material from other people who were hijacked by this company, and pass it on to your credit card company - for me it was Visa. Available 24 hours a day, 7 days a week. . For the VIP Program, GetARoom.com charges customers a yearly $10 fee lumped into the tax and recovery charges & service fees paid for a reservation as a means to conceal the existence of the yearly fee from consumers, the case says. Called CCI and spoke to someone foreign who could barely understand English, who stated clearly I was within the cancellation period, but the reservation was never cancelled. Transfer money between your accounts. This company is a complete scam. Visit our Wyndham Rewards website for questions about enrollment or your account in general. Dun & Bradstreet, Inc. 2023. NZ 0800 850 160. The Hotel stated refundable yet thru CCI getaroom.com not? Book your hotel and flights together and make amazing savings! Margaritaville Vacation Club by Wyndham:866-645-4775 Customer Service. I received an email confirmation of the reservation and also of the cancellation. 800-300-8800 (Available from 7 a.m. - 10 p.m. MST, 7 days a week) Redeem Points. Our customer service agents are also available at 1-800-407-9832 to provide you with assistance with and information about our hotels and programs. BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE! Your receipt from the hotel and what they charge your card is totally different. Fax: 61 2 94376366. To manage your reservation sign in to your getaroom account. They are predators they have cancellation policy no refunds even for a mistake. Book a trip. ALL Membership. You will receive a response from one of our friendly associates. which best describes the bush doctrine of preemption. DO NOT BOOK WITH THIS COMPANY! When I called the hotel in question, they stated that this was not the cancellation policy, and although they had received the booking and cancellation, they had not received any funds, however, since I booked through a 3rd party they could not help me. On both emails the following print appears "Cancellation Policy. We struggle every day to stay above water to help those suffering. All others, please reference Customer Support for a full list of contact options Customer Support. Visit our Franchise Opportunities site to get more information. In the last 2 months I have called many times and get the same 7 day promise. Global Corporate Headquarters 9002 San Marco Court Orlando, Florida 32819 Call 407-206-6000 or 800-860-9384 Text 407-358-3745 Email customer.advocacy@vacationclub.com Lost something at one of our resorts? CCI HOTELS is a crooked SCAM, bogus inflated charges to your credit AFTER they get your credit card number. ALL Membership. Extraordinary Experiences Environmental, Social and Governance (ESG) Four Seasons Hotels and Resorts Contact Us USA and Canada Only Reservations +1-800-819-5053 Toll Free Number List Title Make phone number my primary contact option. 21 89 10 70. Many properties have updated us about their enhanced health and safety measures. View or cancel reservations. Deposit checks. or managed by Wyndham Hotel Management, Inc. or one of its affiliates. Credit card data protection. Submitting a form is the most efficient way to let us know how we're doing and how we can best serve your travel needs. . Algeria () +213. Share your photos and videos with others to prove the truth of your words. Australia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore and Thailand. A small number of eligible items can be exchanged or replaced through Your Orders if your exchange or replacement meets certain criteria, including stock availability. Guest Services. Compare hotel deals, offers and read unbiased reviews on hotels. Now, five years after retiring from baseball, he's accelerating his transformation from former athlete to investor and owner -- with an eye on his legacy, and maybe a dose of redemption. Asia, Middle East and Africa. Orlando, FL 32821 Reservations. * Hotels.com, L.P. headquarters are located at 5400 LBJ Freeway, Suite 500, Dallas, Texas 75240, USA. A Club Wyndham associate will be in touch to answer to your question. Hotel Collection is not affiliated, associated, authorized, endorsed by, or in any way connected with Macy's, Inc., or any of its subsidiaries or its affiliates. Margaritaville Vacation Club by Wyndham. Your website will undergo maintenance from December 14 at 10 p.m. - December 15 at 2 a.m. EST . Texting HELP to 45190. Group reservations - 10 or more rooms. For feedback and requests sent to our mailing address, please allow 6-8 weeks processing time. If you purchased a reservation for an international rental car through our partner, RentalCars.com, please contact them at 1-646-813-0122. DON'T GET HOSED DO NOT USE they messed up my reservations and to fix (correction by one day) they per phone said it had to be under a additional This site is protected by reCAPTCHA and the Google Marriott Toll-free 1 888 236 2427. View Phone Numbers. Booking ; Change & Cancel ; Check in & Check out ; Payments & Receipts . Web Accessibility. To receive points, be sure to book through IHG's websites, the IHG One Rewards App, IHG WeChat mini program, IHG Customer Care, or directly with an IHG branded hotel. Transfer money between your accounts. After conducting a review of GetARoom.com's most recent BBB complaints, BBB determined the allegations, and overall concerning pattern of complaints, persist. Hope I get the $318.97 difference. As the lawsuit tells it, leaving a public review may be the only way for a customer to have their grievance actually acknowledged by the defendant: On a broader scale, the complaint claims GetARoom.coms conduct is not unlike that of other third-party hotel booking sites that allegedly resort to advertising in such a way as to mislead consumers without disclosing full prices, cancellation policies and that its a middleman website, and not the hotel, thats handling the booking. I have learned my lesson the hard way. Exchange an Item. When I told CCI this was a duplicate charge and I needed a refund, CCI gave me ticket #3605520 and promised to get back to me in 7 days. Monday through Friday 8 a.m. - 8 p.m. EST This probably only works when canceling ahead of your stay but the mark up was extraordinary so I noticed the extra large charge quickly. With everything you expect from an all-inclusive and much more. Optional For comment about a specific hotel. These cci hotel reservation is a scam company! Club Wyndham travel experts are working quickly to fix website errors. For immediate assistance call: 1-800-468-3578 inside the U.S. or 00-1-469-675-5368 outside the U.S. Additional costs may be incurred when calling from outside the U.S. Customer Relations: 800-300-8800. I wish the attorney general would shut them down. Find top deals on holidays around the globe with Expedia. Try a different phone/carrier or use the toll number. Download the app. Browse Hotels Gift Cards Contact Us Become a Hotel Partner Hotel Login $ USD. I will also contact the Hotel to advise them what is happening on their own website. This change was made within 10 minutes of taking to them! Report an Issue. CONSUMER CLUB (trading name, 2009-12-03 - 2014-12-31) CONSUMER CONTEST CLUB (trading name, 2009-12-03 - 2014-12-31) . The company offers a one-stop shopping source for hotel pricing, amenities and availability. The Hotels, independent and chains, that permit CCI*Hotels to piggy bag on the hotels name should, as a group, attempt to shut this fraudulent operation down. Customer Care P.O. Learn More . ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Do Not Sell or Share My Personal Information. Consumer Club, Inc., doing business as Getaroom, provides internet based services. Additional Questions. BBB is here to help. https://www.guestreservations.com/ (as in Guest Reservations and independent travel network) BBB reports on known marketplace practices. They appear to be the hotel you wish to stay at but they are a 3rd party travel agency! The rooms were gross and the customer service was worse. CCI sent me a copy of their receipt. We welcome any comments, questions, or suggestions you may have that will allow us to serve you better. Than when I was forced to cancel do to work schedule. Receive a one-time comprehensive credit report on this company. Case No. November 29, 2021; lenovo touch screen ghost touches . How do I notify the hotel that I will be arriving after the check-in time? Contact Us Contact Forms Feel free to contact us via email. Best Rate Guarantee. 30 minutes! Need help booking? Taiwan: 00801 863 366. Choice Privileges. Margaritaville Vacation Club by Wyndham:866-645-4775 I called the Marriot representative and she indicated they could not help but would be glad to take the money from CCI, the parasite organization that used Marriots name in their URL. Hilton Honors Discount Terms & Conditions. Landal. My Account & Credit Card Botswana +27. FAQ. Portuguese International Services (Toll Free from Brazil):0800-047-4682, Owner Care This report was posted on Ripoff Report on 03/21/2018 11:45 AM and is a permanent record located here: https://www.ripoffreport.com . I had book a room for my daughter. I cannot be connected to an agent. From U.S. and Canada 1-800-407-9832 I used CCI for a hotel reservation at the Kahler Grand Hotel at the Mayo Clinic. CCI Hotel Reservations is a scam! In what city or town does your nearest sibling live? 2022 HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. To continue please answer the following security validations questions. So, during your search, you may find details like: Log in . Call one of the numbers below to speak to a specialist, or simply fill out our contact form. Drury Hotels Company, LLC 13075 Manchester Road, Suite 100 St. Louis, MO 63131 USA Corporate Office: 314-429-2255 Fax: 314-429-5166 214 154 065 (Activao do Produto) Portugus. Hours of Operation: Monday - Sunday: 5 a.m. to 10 p.m. MST. Complete this form to apply for a corporate account. A total rip off. Waldorf doesnt get paid for services not rendered but these pigs split it all. The Company offers online hotel booking services. Landline: +61 2 99269889. Feel free to contact us via email. Contact Information 3010 Lyndon B Johnson Fwy STE 1500 Dallas, TX 75234-2780 Get Directions Visit Website Email this Business (214) 253-6900 Average of 533 Customer Reviews Customer. Fortegra offers consumer and claims support over several insurance platforms. . Miami Boulan South Beach from $340 - in South Beach San Juan Hotel from $229 - on Collins Ave Oceanside Hotel from $160 - in Miami Beach Dubai Jumeirah Beach Hotel From $400 - Enjoy private beach Anantara The Palm Dubai Resort Locate a local phone number on our website: Loyalty Program Members Customer Service Events. Hotel Adlon Kempinski Berlin. Bad business practice. Contact Scambusters to report any potential scams or suspicious solicitation. We recommend using our online contact . The Club Wyndham team can help you better understand your ownership and how to best use your points. They lie to get you to book with them and then even if something is 100% refundable they hold back $20 from the refund. EDITION Hotels The Ritz-Carlton The Luxury Collection St. Regis W Hotels JW Marriott. Portuguese International Services:800-308-8072 Unlimited Vacation Club. I will pay it back in small installments each month because I feel responsible for falling for a scam. assistenciaemportugues@wyn.com Usually you give them your credit card number and they use it to hold room, but not charge it. Reset My Password. We will contact you as soon as possible to provide more information about Club Wyndham. Shell Vacations Club . Presidential Reserve: 866-737-3783 Never use this company! when asked directly by consumers if the number they dialed is the hotel itself, Defendant's representatives have falsely responded in the affirmative. Website: clubwyndhamsp.com. It is very deceptive. Web accessibility. 2021 by Consumer Travel Club. Totally screwed us on a recent hotel stay. Discover when and where we can meet in person. Learn More. They ripped me off too. Score unbelievable travel deals exclusively in the Hopper App Scammers ! Oh 4 days after we left I got a charge of $67.47 on my cc. Access our global portfolio via a range of leading tech solutions. There were many rooms available when I checked in. Whether you're an Owner at one of our properties or a Guest staying at a nightly rate, you can contact us at 888-852-2959 or 407-355-2690. The url for getaroom came in as mc.ihg.com and not ihg.com complete with ihg similar reservation instructions. The OFFICIAL AT&T Support Center is here to help. How do I Contact Marriott Customer Care Outside the US/Canada? Available 24/7. Cancel your trip. I never pay before a stay, only at checkout and certainly would not agree to pay a $553.73 fee. Good luck and don't give us - it is well worth the time and effort. This team is available to assist with questions and problem resolution. Reward And Status Points. On Tuesday, February 14th, 2023 at 5:00 p.m. CST, I made a reservation (R4015172710) through hotels.com. Office Addresses. way of service beyond defrauding consumers and charging exorbitant, undisclosed, . Due to a family crisis we had to make an emergency reservation near hospital in Chapel Hill, NC. I booked a reservation and realized I was paying way more than others traveling with me and staying at the same hotel. By Email: info@consumerclubsofamerica.com. Cyprus Greece. We ended up staying with friends that had power. Toll Free Number List. For 24/7 Customer Care regarding a hotel stay: AmericInn by Wyndham Baymont by Wyndham Days Inn by Wyndham . Problem is you don't know you are dealing with them when you call to make a reservation. Online reservation assistance. Press 1 for Vacation Planning and Owner Services New Owners: 800-922-0855 Seasoned Owners : 800-251-8736 Press 1 for Vacation Planning and Owner Services Monday through Friday 8 a.m. - 8 p.m. EST The money for the room was withdrawn 3 days after the reservation, we Still hadnt recieved a reservation number. Hotel said bill was $563. I tried dealing with the company directly but got absolutely nowhere. They wil agree to cancelling the reservation - but the scam artist still would not agree to undo their fake purchase. Call 800-786-4476. Looking for assistance from customer support representatives over the phone? InterContinental Hotels Group. Unaware the number I called was 3rd part booking. Customer Service. +[protected] When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Please what is the procedure to recover the transfer amount? Customer Support. Vacasa. However, if you encounter any difficulty in using our site, please contact us ataccessibility@wyndham.com. Customer Relations: 800-300-8800. 1.800.468.3578 took my reservation for a Comfort Inn in Chambersburg, PA. In the heart of Berlin, facing the Brandenburg Gate and only a few steps from the government district, you will find the legendary five-star luxury Hotel Adlon Kempinski Berlin. Press 2 for Financial Services and Title/Ownership Changes App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. I called and made a second reservation to a second hotel through expedia. The team members at our Westgate Resorts look forward to serving you. Res. 2000 Hurricane Fun Deck 201, Bank : CBQ Qatar Dubai Holidays. Our Elite Members unlock access to more Points, Rollover Nights, 5th Night Free on reward stays, and more. Stay alert and beware of misleading information regarding your timeshare. consumer club, inc hotel support number. My card was charged $225.79. Getaroom serves customers worldwide. Site . We welcome any comments, questions, or suggestions you may have. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This company is STEALING money! Today we found we needed to cancel last day of stay bc our marine son had things he had to do Saturday and discovered we went through 3rd party. We're here to help. Delayed or canceled flights. Reservation number R3999470040. Enjoy the pool, spa, and amenities at a luxury hotel for the day starting at only $25. CCI Hotel Reservations - charges to my credit card, CCI Hotel Reservations - fraudulent charges on credit card, CCI Hotel Reservations - Fraudulent third party reservation practices, CCI Hotel Reservations - Rip off hotel reservations, CCI Hotel Reservations - No rooms available, CCI Hotel Reservations - Hotel reservation with a 60% tax recovery, CCI Hotel Reservations - hotel reservation, CCI Hotel Reservations - Hotel reservations. The case alleges that, for one, the companys representatives identify themselves as the reservations department and answer affirmatively when asked by consumers if the number theyve dialed is that of a hotel. I am currently waiting for my refund as I had to cancel the trip, and this was the only way I realized I was reserved through CCI. As of now they received $433.38 for absolutely NOTHING! Canceling / Changing an Online Reservation. This company is a rip off. Deposit I had never check in hotel where I had to pay deposit so I new they trust this company to paid .So my daughter decided not to stay I call these people number and never Memorial High School Mascot, hotel.adlon@kempinski.com +49 30 2261 0. To confirm more than 3 rooms, please call 1-888-444-OMNI (6664) and an Omni Hotels representative will gladly assist you Motor Club & Ancillary Products: 877.687.1405. The allowed date to cancel is a past date from the date you booked. I filed a dispute but nothing happens because the credit card company is relying to the Merchant's bank. I am overwhelmed with hurt feelings. So Im out 83.00 .You know what we going through now I can't afford to give money away. now every time I call the customer service number I get cut off. Last Updated on February 20, 2020 4:12 PM. Club Wyndham Travel:800-732-0203 I am interested in opening a franchise. Crown Paradise Club Cancun All Inclusive. CCI RES HOTEL SCAM SCAM SCAM run as fast as you can away from these [censored]. The people on the phone were horrible. View competitors, revenue, employees, website and phone number. Enable JavaScript to use OAM Server. If calling from a cell phone, it is recommended to check your plan. In response, BBB agreed to monitor the company's BBB complaints for up to a year. DON'T BOOK THROUGH THESE GUYS. I booked a hotel in Vienna today. Tel: +63 2-89889999. They said that we were booked and would resend the number. . Scammed by Reservationdesk.com who books through get a room.com who books at Priceline. 3.5 Stars. All fields are required unless otherwise stated. Filed: February 11, 2020 2:20-cv-01363. Contact IHG Rewards Customer Service Centers for any questions or issues regarding IHG Rewards Club. The room was filthy with a filthy toilet and lights not working. This is a scam! You can also follow us on Twitter, Instagram and Facebook via @manilamarriott. For Flights, Standard Rate hotels, or packages (Hotwire itineraries starting with 1 or 7), please call 1-866-394-2015. I am happy to report that my claim against this company was resolved by my bank [Chase] and saved me $937.00. Report A Missing Stay. New York Holidays. Hilton Honors terms . consumer club, inc hotel support number. Accessibility definitions. Well guide you through the process. - What a joke. The agreement to terms and conditions pops up after you have to click YES to the terms. Unique Location in Cancun - From $121. The case points to the reportedly voluminous number of complaints against GetARoom.com as proof that the company is aware that its practices deceive and defraud consumers. I had to pay additional funds and when I called the company to complain, I was told that they had to email the hotel to verify what I was told and was offered 10% of what I had already paid. I was promised a refund but all I get is an automated answering system. Need to find a different location? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They refuse to credit me back after canceling within an hour of making the original reservation due to my flight being cancelled. Schedule a Call. GET A ROOM, GET A ROOM GET A DEAL, and GET A ROOM! How Do I Request Credit for a Completed Stay? Please use the following phone numbers to contact a Wyndham Representative. Hilton Honors discount terms & conditions. I suspect that the real culprits are in India or Pakistan, because each time I have had a conversation it is with someone with an accent from that part of the world. They pretended like they didnt understand our concerns for being ripped off. Thats when I called again. Customer Service phone numbers, live chat, and help center . Be careful when booking a hotel room, Need to file a complaint? Cottages. Call today! By using this website, you consent to the use of cookies in accordance with the terms of ourPrivacy Notice. Getaroom representative. Newsletter. Plus a advertise room for 59.00 went up 83.00. Hoping they do the right thing. Good Afternoon The only thing we have now is the power of bad press to ruin them. Due to the recent coronavirus outbreak, to ensure the safety of our colleagues and in compliance with government mandates, some customer support centers and hotels are closed or have limited hours. consumer club, inc hotel support number Posted on November 4, 2021by Midnight to 8:00am Eastern Time - 1-855-297-9358. Macau: 0800 728. Now I am unable to receive a refund! New to ClassAction.org? . First Name is required and only the following special characters are allowed: .,&-. Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more. Privacy Policy and It took several calls to their [protected] number to get a person (you must act like you want to make a new reservation). On its website, the link to Consumer Clubs terms and conditions simply links back to the reservation confirmation page, the case says. Saying they already paid bill, trying to stick us with it. Relatedly, the case claims the defendants record of even answering consumer calls is shoddy. And when an issue is resolved for one customer, it's resolved for everyone. Universal International Freephone Number: +800 2222 7172 (00800 2222 7172 in most countries) Austria, Belgium, Denmark, Finland, . Amenities & services. This review was chosen algorithmically as the most valued customer feedback. Telephone (Toll free from Australia): 1800 009 200. One of Biggest scams I have ever seen backed by banks apparently too. ET. From corporate meetings, exotic incentive . Consumer Club Inc. Consumer Club, Inc., doing business as Getaroom, provides internet based services. What they are doing is high way robbery and the hotel needs to be accountable as well. Also chase bank card sucks too for not stopping these predetor from charging my card. Please contact your Hotel Specialist in the Americas or your Distribution Supervisor in Dublin or Singapore. What a freaking scam this company is. At additional issue in the lawsuit is the defendants Travel Agency Agreement, which the plaintiffs say not only looks to limit GetARoom.coms legal liability but automatically enrolls consumers in a VIP Program that goes undisclosed in confirmation emails. I am reporting to BBB too. They charged over $100 in fees for 2-night stay in a room that was about $100 a night. The Club Wyndham team can help you better understand your ownership and how to best use your points. Our customer service agents are also available at 1-800-407-9832 to provide you with assistance with and information about our hotels and programs. Play. Apartments For Rent In Clifton, Nj Under $1000, Why wont the government shut these people down? When she get there the hotel required a 50.00. Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply) Hong Kong: 800 965 222. Our team is here to answer your questions, take your comments, and help in any way possible Browse our accommodations in over 85,000 destinations. The web-site is cleverly disguised to look like Hampton Inn's site so the mistake is quite easy to make. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). 2023 Priceline Partner Solutions (USA), Inc. All Rights Reserved. I called to reserve a hotel for a wedding. Hotel Booking. To have people who will not be held accountable for their actions is horrible. Status And Benefits. I booked with them on the incorrect date from intended. - Will never work with CCI or Marriot again. Existing Reservations. Has anyone received their refund from this compamy? 1. While we strive to provide exceptional customer service to all our customers, we know things can happen that prevent us from achieving this objective. Call Marriott International Customer Care on 1 (800) 721-7033. E-mail: astoriaplaza@avlci.com . BECOME A SUPPLIER. Email: owner.services@wyn.com. I did call the call center, and they basically laughed in my face. This Foreign for Profit company is located at 3010 LBJ FREEWAY SUITE 1500, DALLAS, TX, 75234, US and has been running for fourteen years. Phone conversation was not clear - as the line kept going in and out. They scammed me for $ 637.00. According to the suit, GetARoom.com is the subject of thousands of consumer complaints filed with the Better Business Bureau and on similar customer review sites. Before commenting, please review our comment policy. Contact Form. Read full review. I thought I was on Booking.com, but somehow got transferred to their site. When I got to the hotel the front desk indicated that I was redirected to hotelvalues.com. Please call 1-888-280-4331 if you have any questions. They should be banned from the internet. Privacy policy info@consumerclubsofamerica.com 800-456-7576 2013 CCA All Rights Reserved. When I arrived I was directed to a Super 8 Hotel. These cookies are used to improve your website experience and provide more personalized services to you, both on this website and through other paid media. Getaroom.com admin. World class service in dream locations. Your Virtual Agent is here to help. On Dec. 19 I made reservations for a stay Dec. 31, '21 and Jan 1, '22, on what appeared to be the hotel chains reservation site. You will receive a response from one of our friendly associates. I am forced to purchase another hotel booking. Delta Customer Care Krsnjavoga 1, Hotel Westin 10000 Zagreb Croatia. Inc. I made the reservation on what I thought was the hotel website but somehow it went through a scam company called Hotel Values.com aka: CCI* Hotel Res. Customer Service Number (800) 772-7676 (Voice) (800) 480-7878 (Fax) Corporate Office: Guest Supply, LLC 300 Davidson Avenue Somerset, NJ 08873 Africa. Would you like to inquire about our hotel partnerships and properties? Although I have emails and phone records showing I spoke to them, I was still charged! From the lawsuit: The lawsuit argues that consumers thusly never consent to the defendants unconscionable and unenforceable terms and conditions prior to doing business with the company.